Motorcycle Customer Relationship Executive - Bali Region

Join BFI Finance Indonesia as a Motorcycle Customer Relationship Executive in the vibrant Bali region! This role is perfect for dynamic professionals passionate about building lasting customer relationships and driving business growth in the motorcycle financing sector. In this role, you'll be working closely with customers to understand their needs, provide personalized solutions, and ensure a seamless financing experience. With BFI Finance Indonesia, you'll be part of a company that values innovation and customer satisfaction, helping to shape the future of motorcycle financing in Bali.

Based in the picturesque areas of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll have the opportunity to work in a beautiful and culturally rich environment. This role offers a competitive salary of IDR 5,000,000 - 8,000,000 per month, along with opportunities for professional growth and development.

As a Motorcycle Customer Relationship Executive, you'll play a crucial role in our team, leveraging tools like Salesforce and HubSpot to manage customer interactions and track performance. Your mission is to build strong, long-term relationships with customers, ensuring their satisfaction and loyalty to BFI Finance Indonesia.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong customer relationships through regular communication and personalized service.
• Provide expert advice on motorcycle financing options and products.
• Assist customers with the application and approval process for motorcycle loans.
• Manage customer accounts and ensure timely payments and loan repayments.
• Leverage Salesforce and HubSpot to track customer interactions and performance metrics.
• Collaborate with the sales and marketing teams to promote new products and services.
• Provide exceptional customer service and resolve any issues or concerns promptly.
• Stay updated on industry trends and regulations to ensure compliance and provide the best advice to customers.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2-3 years of experience in customer relationship management or sales in the finance industry.
• Proven track record of building and maintaining strong customer relationships.
• Excellent communication and interpersonal skills.
• Proficiency in using Salesforce and HubSpot.
• Familiarity with motorcycle financing products and industry trends.
• Ability to work well in a team and manage multiple tasks simultaneously.
• Strong problem-solving skills and a customer-centric approach.

🛠️ Keahlian

Lowongan Terkait